Xiaoyun TV box problem - What should I do when my SviCloud box is stuck on the logo page?

Recently, the editor has been receiving questions and complaints about Xiaoyun boxes from all over the world. Feedback is that their SVICLOUD TV boxes are stuck on the logo page. We will provide you with assistance in this blog to solve the problem of your Xiaoyun boxes. question.

The main page of our machine is shown in the picture above, which is the page after normal entry. The page below is a page where the machine has a problem and is stuck on the SVICLOUD logo.

First, try restarting your system. After the TV box is turned on, press the power button about 50-20 times continuously until you see this page, and then choose to restart the system immediately.

If this doesn't help, ask your seller for warranty or assistance. If it is out of warranty, please contact this WhatsApp number +60 11-72664142 or check if it can be repaired locally.

Please note that the SVICLOUD manufacturer has authorized dealers to provide sales and after-sales service, and the manufacturer will not directly participate in after-sales service with users. Please note and contact your seller.

In addition, for software issues (software we provide, Yogurt Apps, WeFun, Cherry TV), when you exit Yogurt TV Apps, there will be a customer service contact number, please contact this number, thank you!